Hafiez Irzano, Putra (2021) Penerapan Service Recovery terhadap komplain pelanggan atas keterlambatan pengiriman produk baja pada PT. Kunango Jantan. D3 thesis, Universitas Andalas.
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| Item Type: | Thesis (D3) |
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| Supervisors: | Desyetti SE, MM |
| Subjects: | H Social Sciences > HB Economic Theory |
| Divisions: | Fakultas Ekonomi dan Bisnis > D3 Manajemen Pemasaran |
| Depositing User: | d3 pemasaran pemasaran |
| Date Deposited: | 25 May 2021 07:20 |
| Last Modified: | 25 May 2021 07:20 |
| URI: | http://scholar.unand.ac.id/id/eprint/75905 |
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