Hanafi, Muhammad Ihsan (2026) Strategy Pemasaran Berbasis Layanan Dalam Meningkatkan Kepuasan Pelanggan pada PT PLN (Persero) Unit Induk Distribusi Sumatera Barat. D3 thesis, Universitas Andalas.
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Abstract
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| Item Type: | Thesis (D3) |
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| Supervisors: | Dr. Rida Rahim SE.,ME |
| Uncontrolled Keywords: | Strategi Pemasaran Berbasis Layanan; Kepuasan Pelanggan; PLN Mobile; Layanan Digital; Kualitas Pelayanan. |
| Subjects: | A General Works > AI Indexes (General) |
| Divisions: | Fakultas Ekonomi dan Bisnis > D3 Manajemen Pemasaran |
| Depositing User: | D3 Manajemen Pemasaran |
| Date Deposited: | 17 Apr 2026 08:43 |
| Last Modified: | 17 Apr 2026 08:43 |
| URI: | http://scholar.unand.ac.id/id/eprint/523430 |
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