Penerapan Service Recovery terhadap komplain pelanggan atas keterlambatan pengiriman produk baja pada PT. Kunango Jantan

Hafiez Irzano, Putra (2021) Penerapan Service Recovery terhadap komplain pelanggan atas keterlambatan pengiriman produk baja pada PT. Kunango Jantan. Diploma thesis, Universitas Andalas.

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Item Type: Thesis (Diploma)
Primary Supervisor: Desyetti SE, MM
Subjects: H Social Sciences > HB Economic Theory
Divisions: Fakultas Ekonomi > D3 Pemasaran
Depositing User: d3 pemasaran ekonomi
Date Deposited: 25 May 2021 07:20
Last Modified: 25 May 2021 07:20
URI: http://scholar.unand.ac.id/id/eprint/75905

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