PENGARUH TRANSFORMATIONAL LEADERSHIP DAN SERVANT LEADERSHIP TERHADAP KINERJA KARYAWAN (STUDI TERHADAP KARYAWAN SEMEN PADANG HOSPITAL (SPH)

HUTRI RIFQA MAHMUDA, RIFQA (2018) PENGARUH TRANSFORMATIONAL LEADERSHIP DAN SERVANT LEADERSHIP TERHADAP KINERJA KARYAWAN (STUDI TERHADAP KARYAWAN SEMEN PADANG HOSPITAL (SPH). S2 thesis, Universitas Andalas.

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Abstract

PENGARUH TRANSFORMATIONAL LEADERSHIP DAN SERVANT LEADERSHIP TERHADAP KINERJA KARYAWAN (STUDI TERHADAP KARYAWAN SEMEN PADANG HOSPITAL (SPH) Tesis Oleh : Hutri Rifqa Mahmuda Pembimbing : Dr. Yulihasri, MBA Abstrak Penelitian ini didasari atas penelitian terdahulu mengenai pengaruh hubungan Transformational Leadership dan Servant Leadership terhadap kinerja karyawan. Penelitian ini menggunakan kuesioner sebagai sumber data primer. Kuesioner disebarkan kepada 150 orang responden karyawan Semen Padang Hospital (SPH). PengaruhTransformational Leadership dan Servant Leadership Terhadap Kinerja Karyawan (Studi Terhadap Karyawan Semen Padang Hospital (SPH)memiliki keterbatasan dari beberapa aspek, aspek kajian penelitian (teori, variabel, model penelitian), maupun aspek metodologi (pemilihan sampel, metode analisis, dan lain-lain). Penelitian ini berfokus padapengaruh Transformational Leadership, Servant Leadership Terhadap Kinerja Karyawan. Disamping itu, masih terdapat berbagai faktor lainnya dalam kaitannya dengan kinerja karyawan.yang menarik untuk diuji pada penelitian.Kemudian dari aspek metodologi, penelitian ini berfokus pada kajian terhadap Semen Padang Hospital (SPH)untuk pengujian sampel dalam konteks yang lebih luas disarankan dalam penelitian berikutnya, seperti penelitian dalam instansi lain atau perusahaan dalam konteks beberapa provinsi maupun kajian lebih luas seperti kajian dalam konteks Indonesia. Kata kunci : Persepsi konsumen, Segmentasi, Targeting, Positioning. 4 THE EFFECT OF TRANSFORMATIONAL LEADERSHIP AND SERVANT LEADERSHIP ON EMPLOYEE PERFORMANCE (A STUDY OF SEMEN PADANG HOSPITAL (SPH) EMPLOYEES) Thesis by: Hutri Rifqa Mahmuda Supervisor: Dr. Yulihasri, MBA Abstract This study is based on previous research on the influence of Transformational Leadership and Servant Leadership on employee performance. This study used a questionnaire as the primary data source. The questionnaire was distributed to 150 respondents, employees of Semen Padang Hospital (SPH). The Influence of Transformational Leadership and Servant Leadership on Employee Performance (Study of Semen Padang Hospital (SPH) Employees) has limitations in several aspects, aspects of research studies (theory, variables, research models), as well as methodological aspects (sample selection, analysis methods, etc.). This study focuses on the influence of Transformational Leadership, Servant Leadership on Employee Performance. In addition, there are still various other factors related to employee performance that are interesting to be tested in research. Then from the methodological aspect, this study focuses on the study of Semen Padang Hospital (SPH) for sample testing in a broader context is recommended in subsequent research, such as research in other agencies or companies in the context of several provinces or broader studies such as studies in the context of Indonesia. Keywords: Consumer perception, Segmentation, Targeting, Positioning.

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