PENGARUH PENGEMBANGAN SDM, WORK ENGAGEMENT DAN KOMITMEN ORGANISASI TERHADAP KINERJA: STUDI PADAANALIS DAN ASISTEN PENJUALAN PT. BANK NEGARA INDONESIA(PERSERO), TBK AREA SUMBAR, RIAU DAN KEPRI

ESHA, SIOMI SYAFRIL (2022) PENGARUH PENGEMBANGAN SDM, WORK ENGAGEMENT DAN KOMITMEN ORGANISASI TERHADAP KINERJA: STUDI PADAANALIS DAN ASISTEN PENJUALAN PT. BANK NEGARA INDONESIA(PERSERO), TBK AREA SUMBAR, RIAU DAN KEPRI. Masters thesis, Universitas Andalas.

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Abstract

ABSTRAK Penelitian ini memiliki tujuan yaitu untuk menguji pengaruhpengembangan SDM, work engagement dan komitmenorganisasiterhadapkinerjaAnalis dan Asisten Penjualan PT. Bank Negara Indonesia (Persero), Tbk Area Sumbar, Riau dan Kepri. Metode analisis data yang digunakan dalam penelitian ini adalah dengan menggunakan metode SEM (Structural Equation Modeling). Pengolahan data penelitiandilakukandenganaplikasiSmartPLS 4. Hasil penelitian menunjukkan bahwa: 1) Pengembangan SDM berpengaruh positif dan signifikan terhadap kinerja analis dan asisten penjualan PT. Bank Negara Indonesia (Persero), Tbk Area Sumbar, Riau dan Kepri, 2) Work engagementberpengaruh positif dan signifikan terhadap kinerja analis dan asisten penjualan PT. Bank Negara Indonesia (Persero), Tbk Area Sumbar, Riau dan Kepri, 3) Komitmenorganisasi berpengaruh positif dan signifikan terhadap kinerjaanalis dan asisten penjualan PT. Bank Negara Indonesia (Persero), Tbk Area Sumbar, Riau dan Kepri. Kata Kunci: Pengembangan SDM, Work engagement, Komitmenorganisasi, Kinerja Karyawan PENGARUH PENGEMBANGAN SDM, WORK ENGAGEMENT DAN KOMITMEN ORGANISASI TERHADAP KINERJA: STUDI PADA ANALIS DAN ASISTEN PENJUALAN PT. BANK NEGARA INDONESIA(PERSERO), TBK AREA SUMBAR, RIAU DAN KEPRI Esha Siomi Syafril1, HarifAmali Rivai2, Hendra Lukito3 1Master of Management Study Program, Universitas Andalas, Padang, 25175 2,3 Universitas Andalas, Padang, 25175 E-mail: Eshasiomi@gmail.com ABSTRACT This study has a purpose, namely to examine the effect of human resources development, work engagement and organizational commitment on the performance of Analysts and Sales Assistants of PT. Bank Negara Indonesia (Persero), Tbk Areas of West Sumatra, Riau and Kepri. The data analysis method used in this research is using the SEM (Structural Equation Modeling) method. The research data processing was carried out using the SmartPLS 4 application. The results showed that: 1) Human resources developmenthas a positive and significant effect on performance of analysts and sales assistants of PT. Bank Negara Indonesia (Persero), Tbk Area of West Sumatra, Riau and Kepri, 2) Work engagement has a positive and significant effect on performance of analysts and sales assistants of PT. Bank Negara Indonesia (Persero), Tbk Area of West Sumatra, Riau and Kepri, 3) Organizational commitment has a positive and significant effect on performance of analysts and sales assistants of PT. Bank Negara Indonesia (Persero), Tbk Areas of West Sumatra, Riau and Kepri. Keywords: human resources development, work engagement, organizational commitment, employee performance

Item Type: Thesis (Masters)
Primary Supervisor: 1. Dr. Harif Amali Rivai, SE, M.Si 2. Hendra Lukito, SE, MM.PhD
Uncontrolled Keywords: Pengembangan SDM, Work engagement, Komitmenorganisasi, Kinerja Karyawan
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Pascasarjana (S2)
Depositing User: Unand Magister Manajemen
Date Deposited: 20 Dec 2022 07:52
Last Modified: 20 Dec 2022 07:52
URI: http://scholar.unand.ac.id/id/eprint/118963

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