Items where Author is "Amelia, Eka Putri"

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Amelia, Eka Putri (2019) ANALISIS PENGARUH E-SERVICE QUALITY, E-RECOVERY SERVICE QUALITY TERHADAP LOYALITAS DENGAN PERCEIVED VALUE SEBAGAI VARIABEL MEDIASI (Studi Pada Pelanggan Shopee di Kota Padang). S2 thesis, Universitas Andalas.

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