Investigating the Relationship Between Employee Motivation, Social Interaction and Knowledge Management Strategy on Knowledge Management Implementation Level Case Study : Administrative Level Manager Employee, PT.Semen Padang

CHATRI, SANDRA SAMANTHA (2015) Investigating the Relationship Between Employee Motivation, Social Interaction and Knowledge Management Strategy on Knowledge Management Implementation Level Case Study : Administrative Level Manager Employee, PT.Semen Padang. Diploma thesis, UPT. Perpustakaan Unand.

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Abstract

In connection with the purpose of Knowledge management that PT.Semen Padang have to pursue which is in form of tacit knowledge that held and storage in expertise mind, this kind of knowledge is difficult to be articulated or to be record. Regarding to this reason, social interaction among employee are needed to help organization in term of sharing knowledge within organization. The most important thing to enhance knowledge management implementation is decide the knowledge management strategy that company must have to help the execution process of knowledge. After identified the factors that contribute in the successful of knowledge management implementation, the most important things need to be measured is the crew members who will act as a knowledge management executor. Refers to the responsible of crew members for KM implementation and how they are identified, in this regard, Nonaka and Takeuchi (1995) examined the “Knowledge Crew”. This concept refers to the crew members who are responsible for the identification, promotion and creation of knowledge within the organization. The knowledge crew consists of three key people in the organization: the knowledge officers (top management), the knowledge engineers (middle managers), and the knowledge practitioners (front-line employees).

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