Implementasi Metode Lean pada Proses Receiving di Terminal Petikemas (Studi Kasus : PT Pelindo II Teluk Bayur

Dodi, Rahmad (2016) Implementasi Metode Lean pada Proses Receiving di Terminal Petikemas (Studi Kasus : PT Pelindo II Teluk Bayur. Diploma thesis, Universitas Andalas.

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Abstract

Geographically, Indonesia is an archipelagic state with two thirds of the oceans are greater than the mainland. This strength is a great potential to improve the economy of Indonesia. One of the factors of economic development in Indonesia is trading activity in all regions of Indonesia. Logistics costs in Indonesia are higher compared to other countries. The main trigger of the high cost of logistics in Indonesia is the lack of logistics system and inadequate of infrastructure. As an archipelago, improving the port infrastructure becomes an important to Indonesia. Currently, one of the main focus of the Indonesian government is to improve the performance of port. A good service at the port would support the objective of the logistics to deliver the goods in the right quantity and at the required time. Teluk Bayur Port has a role as one of the economic gates in Western of Indonesia. One of the important terminals in Teluk Bayur port is the container terminal. One of the activities in the Container Terminal is receiving process. The receiving process starts from the documents submission by forwarding agent until the open stack process. Problems occurred in the receiving process flow of container in PT Pelindo II Teluk Bayur are forwarding agent waiting in TPK Counter, financial counter and cashier. In addition, the truck also waiting at gate in, container yard and gate out. These activities do not provide value added and waste should be eliminated. One of methods can be used to improve the service process is lean method that applied to eliminate the non-value added activities of the process, therefore each activity in the whole process became adding value from the perspective of forwarding agent. This research using Value Added Assessment (VAA) questionnaires. VAA results show that from a total of 41 activities, there are 9 activities of non-value added (NVA) and 5 activities Necessary but non-value added (NNVA). Based on the seven wastes, NVA and NNVA activities are classified into waiting, transportation, and motion. This research is also using Failure Mode and Effect Analysis (FMEA) to determine the priority in solving the problem. Based on the calculation of the risk priority number (RPN) in the FMEA, the highest value of RPN is open stack process failed, machine trouble, failed to manage the documents of receiving card, and system crashes. The causes of problem are explored using the Fishbone Diagram. This research suggests PT Pelindo II Teluk Bayur to improve the quality of receiving process service by eliminating NVA and NNVA activity through improvements consist of TPK Counter Officer focused on doing only one job, serving the request of SIMOP TPK System or printing receiving cards, develop the alternative payments, and removing the setup of rich stacker. Keywords : container terminal, FMEA, lean, VAA, waste

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