Items where Author is "Yossi, Ovacia"

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Thesis

Yossi, Ovacia (2017) PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT (CRM), RELATIONSHIP BONDING (RB), KEPUASAN DAN TINGKAT KEPERCAYAN TERHADAP LOYALITAS NASABAH PT. BANK BRI UNIT SIMABUR CABANG BATUSANGKAR. S2 thesis, Universitas Andalas.

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