Items where Author is "UNGRA, AFDHAL"

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UNGRA, AFDHAL (2013) PENGARUH SIKAP TERHADAP KELUHAN DAN PERSEPSI PELUANG KEBERHASILAN PADA NIAT MENYAMPAIKAN KELUHAN OLEH NASABAH DI BANK NAGARI CABANG SIMPANG EMPAT PASAMAN BARAT. D3 thesis, UNIVERSITAS ANDALAS.

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