Items where Author is "RANTI, PRATIWI"

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RANTI, PRATIWI (2013) ANALISIS KUALITAS PELAYANAN BANK MENGGUNAKAN METODE SERVQUAL DAN CUSTOMER RELATIONSHIP MANAGEMENT (STUDI KASUS PADA PT BANK RAKYAT INDONESIA CABANG UTAMA PADANG). D3 thesis, UNIVERSITAS ANDALAS.

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