Items where Author is "PRATIWI, RANTI"

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Thesis

PRATIWI, RANTI (2013) ANALISIS KUALITAS PELAYANAN BANK MENGGUNAKAN METODE SERVQUAL DAN CUSTOMER RELATIONSHIP MANAGEMENT (STUDI KASUS PADA PT BANK RAKYAT INDONESIA CABANG UTAMA PADANG). S1 thesis, Universitas Andalas.

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