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Aulia, Rahmi Ningsih (2016) THE INFLUENCES OF SERVICE QUALITY AND HOSPITAL IMAGE ON PATIENT LOYALTY Case Study:Maternity Hospital in Bukittinggi. S2 thesis, Universitas Andalas.
Aulia, Rahmi Ningsih (2013) THE INFLUENCES OF SERVICE QUALITY AND HOSPITAL IMAGE ON PATIENT LOYALTY Case Study: Maternity Hospital in Bukittinggi. D3 thesis, UNIVERSITAS ANDALAS.