ZAFIRA, SALSABILA (2021) Penerapan Complaint Handling dan Service Recovery terhadap Kepuasan Pelanggan pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Provinsi Sumatera Barat. Diploma thesis, UNIVERSITAS ANDALAS.
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| Item Type: | Thesis (Diploma) |
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| Subjects: | H Social Sciences > HB Economic Theory H Social Sciences > HC Economic History and Conditions |
| Depositing User: | d3 pemasaran ekonomi |
| Date Deposited: | 04 Aug 2021 03:19 |
| Last Modified: | 04 Aug 2021 03:19 |
| URI: | http://scholar.unand.ac.id/id/eprint/78868 |
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