DICOLANIARITA, - (2012) "THE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION AND CUSTOMER LOYALTY" (CASE STUDY: BANK SYARIAH MANDIRI PADANG). Diploma thesis, Universitas Andalas.
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Abstract
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Item Type: | Thesis (Diploma) |
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Primary Supervisor: | Drs.Syahrial Syarif,MBA |
Subjects: | H Social Sciences > HB Economic Theory |
Divisions: | Fakultas Ekonomi > Manajemen |
Depositing User: | Mahasiswa pkl 2021 |
Date Deposited: | 30 Jun 2021 02:40 |
Last Modified: | 30 Jun 2021 02:40 |
URI: | http://scholar.unand.ac.id/id/eprint/76813 |
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