APPLICATION OF THE SIX-SIGMA METHODOLOGY TO IMPROVE THE QUALITY OF THE PERFUMED SALICYLIC TALC SACHET PACKAGING AT PT NUSANTARA BETA FARMA

Ferio, Ferio (2021) APPLICATION OF THE SIX-SIGMA METHODOLOGY TO IMPROVE THE QUALITY OF THE PERFUMED SALICYLIC TALC SACHET PACKAGING AT PT NUSANTARA BETA FARMA. Diploma thesis, Universitas Andalas.

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Abstract

ABSTRACT The global spending on medicines is increasing from year to year. This is resulting in the competition among the pharmaceutical companies become higher. In Indonesia, the chemical, pharmaceutical, and traditional medicine industries grew by 8.48% in 2019. To win the competition, the companies must have a good quality product. PT. Nusantara Beta Farma, the pharmaceutical industry, has a problem with their product: the quality of Perfumed Salicylic Talc. There are three type of defect, such as leak, unclear batch number, and no thread. The total damage several times exceeded the company's standard limit, and the common failure is a leak that more than 90% of all the failures. Improvement is necessarily needed to reduce the number of defective products. This study aims to identify the causes of Perfumed Salicylic Talc’s defective product and propose some improvement. Data collection in this study uses primary data and secondary data. Primary data obtained from interviews and questionnaires. Meanwhile, secondary data is obtained from the company that is data production, standard quality, and Perfumed Salicylic Talc’s production flow. The DMAIC method uses to find the root cause of the failure and propose the improvement. The main cause of leaks is in the batch number printing process. This is because the machine did not print the batch number correctly. This failure indicates a decrease in the reliability of the packaging machine. Decreased machine reliability relates to there is no maintenance schedule. Because there is no maintenance schedule, the machine is not well-maintained, which results in decreased reliability of the packaging machine. Keywords: Pharmaceutical, Quality, Six Sigma, DMAIC

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