EFFICIENCY ANALYSIS IN SPARE PART RETAIL USING DATA ENVELOPMENT ANALYSIS

Regita, Hawari (2020) EFFICIENCY ANALYSIS IN SPARE PART RETAIL USING DATA ENVELOPMENT ANALYSIS. Diploma thesis, Universitas Andalas.

[img]
Preview
Text (Cover dan Abstrak)
COVER dan ABSTRAK.pdf - Published Version

Download (785kB) | Preview
[img]
Preview
Text (BAB I)
BAB 1 Pendahuluan.pdf - Published Version

Download (917kB) | Preview
[img]
Preview
Text (BAB V)
BAB 5 Penutup.pdf - Published Version

Download (158kB) | Preview
[img]
Preview
Text (DAFTAR PUSTAKA)
DAFTAR PUSTAKA.pdf - Published Version

Download (190kB) | Preview
[img] Text (Skripsi Full Text)
TA FULL.pdf - Published Version
Restricted to Repository staff only

Download (21MB)

Abstract

The retail business sector contributes a large per capita to Indonesia so this sector has a vital role in the Indonesian economy. The retail business in Indonesia is growing day by day, and business competition is showing quite rapid development, especially on spare part retail businesses in Padang. The sales of spare parts from year to year do not increase significantly. The number of players entering this market makes competition is building up. One of them is the spare parts retailer who has established business since 1974 and already has five branch stores in Padang. In the current conditions, the potential of spare parts retail business has not realized and has not organized optimally. It is necessary to measure efficiency to determine the performance of spare parts retail business processes, so players in this business can improve their business and can compete with other competitors. Based on the problems that have been explained, it is needed an efficiency analysis on the spare parts retail business to measure the efficiency level of the company, so the company can implement improvement to improve the efficiency level and can through market competition. Efficiency analysis was conducted on one spare part retailer that already has five spare part retail branches in Padang using Data Envelopment Analysis method, which uses an input-oriented BCC model. This model was chosen because the retail business is a dynamic sector, so changing in input or output does not affect the other linearly. In other words, changing the values of input does not cause a change in outputs in the same amount. The inputs used in this study are the size of the land, number of employees, number of deliveries, total costs. The output used in this study is a number of customers and number of sales. The results of relative efficiency analysis represent that four retails have been operating relatively efficiently in period one and period two, namely retail 1, 2, 3, and 4, while retail 5 is relatively inefficient. Then, in period three, the number of retailers relatively efficiently is decreased to two retailers, namely retail 2 and 4, while retail 1, 3, and 5, were relatively inefficient. Input factor that dominant contributes to the level of efficiency spare part retail, namely the size of land, number of deliveries, and total costs.

Item Type: Thesis (Diploma)
Primary Supervisor: Prof. Dr. Rika Ampuh Hadiguna, IPM
Uncontrolled Keywords: Data envelopment analysis, efficiency, retail business
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HG Finance
Divisions: Fakultas Teknik > Industri
Depositing User: S1 Teknik Industri
Date Deposited: 24 Aug 2020 06:59
Last Modified: 24 Aug 2020 06:59
URI: http://scholar.unand.ac.id/id/eprint/60386

Actions (login required)

View Item View Item