ANALISIS PENERAPAN BALANCED SCORECARD DALAM PENINGKATAN KINERJA PT BANK XX SYARIAH DALAM RANGKA KEUANGAN INKLUSIF

ANDRISOL, ANDRISOL (2018) ANALISIS PENERAPAN BALANCED SCORECARD DALAM PENINGKATAN KINERJA PT BANK XX SYARIAH DALAM RANGKA KEUANGAN INKLUSIF. Masters thesis, Universitas Andalas.

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Abstract

ANALISIS PENERAPAN BALANCED SCORECARD DALAM PENINGKATAN KINERJA PT BANK XX SYARIAH DALAM RANGKA KEUANGAN INKLUSIF TESIS Diajukan Sebagai Salah Satu Syarat untuk Mencapai Gelar Magister pada Program Studi S2 Manajemen Fakultas Ekonomi dan Bisnis Universitas Andalas Diajukan Oleh: ANDRISOL 1420522032 Pembimbing : Prof. Dr. Syukri Lukman, MS PROGRAM STUDI S2 MAGISTER MANAJEMEN FAKULTAS EKONOMI UNIVERSITAS ANDALAS PADANG 2018 ANALISIS PENERAPAN BALANCED SCORECARD DALAM PENINGKATAN KINERJA PT BANK XX SYARIAH DALAM RANGKA KEUANGAN INKLUSIF Tesis Oleh :Andrisol Pembimbing: Prof. Dr. Syukri Lukman., MS (Adv) ABSTRAK Penelitian ini bertujuan untuk mengetahui penerapan Balanced Scorecard untukpeningkatan kinerja PT Bank XX Syariah dalam bidang pembiayaan, menentukan tujuan dan ukuran-ukuran penilaian kinerja dengan penerapan Balanced Scorecard, dan mengetahui apakah prinsip syariah lebih sesuai untuk keuangan inklusif. Penelitian dilakukan dengan metode penelitian deskriptif kualitatif dengan pengumpulan data berdasarkan wawancara, dokumentasi dan observasi. Wawancaralangsung kepada pengambil keputusan dan data dari laporan keuangan perusahaan. Hasil penelitian menunjukkan bahwa penerapan Balanced Scorecard, terjadi peningkatan pertumbuhan aset, saldo pembiayaan, dana pihak ketiga, penekananbiaya-biaya dan peningkatan laba. Pengukuran kesejahteraan nasabah menggunakan Progress Out of Poverty Indexdengan 2 jenis laporan yaituPoverty Outreach Report yaitu peningkatan perluasan jangkauan layanandan Poverty Movement Report terjadi peningkatan kesejahteraan nasabah yang diamati dari siklus kesiklus. Kata Kunci : Balanced Scorecard, Peningkatan Kinerja, Progress Out of Poverty Index, Poverty Outreach Report,Poverty Movement Report, Keungan Inklusif. ANALYSIS OF THE APPLICATION OF BALANCED SCORECARD IN IMPROVING THE PERFORMANCE OF PT BANK XX SYARIAH IN THE FRAMEWORK OF INCLUSIVE FINANCE Thesis By: Andrisol Advisor: Prof.Dr. Syukri Lukman, MS This study aims to determine the application of Balanced Scorecard to improve the performance of PT Bank XX Syariah in the field of financing, determine the objectives and measures of performance assessment with the application of Balanced Scorecard, and find out whether sharia principles are more suitable for inclusive finance. The research was conducted using descriptive qualitative research methods with data collection based on interviews, documentation and observation. Direct interviews to decision makers and data from the company's financial statements. The results showed that the application of Balanced Scorecard, there was an increase in asset growth, financing balances, third party funds, suppression of costs and increased profits. Measurement of customer welfare using the Progress Out of Poverty Index with 2 types of reports, namely the Poverty Outreach Report, namely an increase in the expansion of service coverage and the Poverty Movement Report, an increase in customer welfare observed from cycle to cycle. Keyword : Balanced Scorecard,Improving of Performance, Progress Out of Poverty Index, Poverty Outreach Report,Poverty Movement Report, Inclusive Financial.

Item Type: Thesis (Masters)
Primary Supervisor: Prof. Dr. Syukri Lukman., MS
Uncontrolled Keywords: Balanced Scorecard, Peningkatan Kinerja, Progress Out of Poverty Index, Poverty Outreach Report,Poverty Movement Report, Keungan Inklusif
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Pascasarjana (S2)
Depositing User: Unand Magister Manajemen
Date Deposited: 15 Mar 2024 04:17
Last Modified: 15 Mar 2024 04:17
URI: http://scholar.unand.ac.id/id/eprint/465729

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